We were standing in line one day for what seemed like 10 minutes. We thought they must have been counting their cash drawer. For the first few minutes the long line began to talk among themselves and then they started discussing the current situation and began to get irritated. With one line open in the entire store people began getting very vocal. Then the rudeness came out. My wife and myself just watched as people’s characters began to show. When the line began to move again quite a while later each person took their turn showing their agitation to the cashier. So much so that another worker felt coming to stand beside her as she rang up each customer might give her confidence as she took the brunt of the aggression. When my wife and I finally got our things to the register the once happy young cashier had a very worn and frustrated look all her own. I told her not to worry that this was only one moment in time and when we all left the next group of customers will not be so angry. She then tells us that what actually happened was her receipt printer stopped printing and the man insisted on a receipt for a candy bar and a coke because he was on a business trip! Then I have to admit I was a little irritated. All of this could have been avoided if that customer would have let her check out the line and when we were all gone she could have fixed the printer and none of this had to happen. I hope he got his $2.00 returned to him for his business expense. It just reminded me of what those poor cashiers have to go through.
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